HuffleSupport · Huffle
Contact Us
Questions, bug reports, feedback, or a request about your data. Email us and a person will reply.
Support and feedback
support@huffle.app
Help with the app, account questions, bug reports and ideas. Please include your device and what you were doing. We aim to reply within a few business days.
Safety and privacy
support@huffle.app
Report a person or content, or make a privacy request (access, correction, deletion). You can also block or report directly in the app, which reaches us immediately.
Common questions
How do I delete my account?
In the app go to Settings, then Account, then Delete my account. This permanently removes your profile, activities, posts, messages and any Strava data we stored. If you cannot open the app, email us from the address on your account.
How do I disconnect Strava?
Open Profile or Settings in Huffle and tap Disconnect on the Strava card, or remove Huffle from your Strava settings under My Apps. Either way we delete your stored Strava tokens and activity data.
Someone is bothering me. What do I do?
Block them from their profile or your conversation, which stops their messages and hides their posts straight away. Use Report if it is serious, or email us with details.
Is my exact location ever shown?
Your own location is rounded to roughly 1 km before anyone sees a distance to you. The exact meeting point of an activity is shown only to its organizer and approved participants. Everyone else sees the general area.
How do I ask for a copy of my data or a correction?
Email us from the address on your account and tell us what you need. We will reply with next steps.